Fundraising and Supporter Experience Manager

Closing Date: Wednesday 16 April 2025

Department: Communications and Fundraising

Reports to: Head of Fundraising

Contract: Permanent, full time

Location: Jersey

 

The Role

Durrell is looking for a highly motivated, organised fundraising professional to join our Fundraising Team. Reporting to the Head of Fundraising, the Fundraising and Supporter Experience Manager will play a key role in the delivery of Membership, Regular Giving, Tax and Community Fundraising programmes.

The Fundraising and Supporter Experience Manager will manage and deliver high quality supporter acquisition, conversion, reactivation campaigns which are designed to acquire, engage and develop relationships with existing and new supporters.

The Fundraising and Supporter Experience Manager will be responsible for line managing two Supporter Experience Officers who are responsible for the processing and fulfilment of memberships, regular giving campaign and tax campaigns in the department fundraising plan.

This is a new role in the Fundraising Team and is crucial in supporting the delivery of reliable, unrestricted revenue streams for DWCT and supporting optimal Supporter Experiences. To be the ‘champion’ of our supporters across the whole organisation and ensure that they receive optimal supporter experience.

SEE JOB DESCRIPTION

How to apply

Please fill in the application form and send your CV and cover letter to Recruitment@durrell.org clearly stating the job you wish to apply for.

For an informal discussion about the role, please contact torie.millar@durrell.org